Common Questions About Reconciliations Engine.
How does automated matching handle partial or split payments?
Matching logic can account for common complications like partial payments, refunds, and split transactions across multiple gateway entries — configured based on the specific payment flows in your business.
What happens when a transaction doesn't match (a discrepancy)?
Unmatched transactions are flagged into a dispute workflow where finance team members can investigate and resolve discrepancies, with the system tracking resolution status rather than discrepancies disappearing into a spreadsheet.
Can this handle multiple currencies if we have international transactions?
Multi-currency reconciliation can be configured if your transaction volume includes international payments, accounting for exchange rate timing differences in matching logic.
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