What Is Facility & Community Mgmt?
Facility & Community Management is the system that takes over once the sales team's job is done — maintenance tickets, society billing, and visitor management for a community after handover. Residents raise maintenance requests through a portal or app, which route to the right facility team with status visible to the resident, cutting down on 'did anyone see my complaint' follow-ups. Recurring maintenance billing is configured per unit with payment tracking and overdue reminders, and visitor management can include resident pre-approval so security has an expected-visitor list, plus check-in/check-out logging at the gate.
What's Inside Facility & Community Mgmt
Resident Maintenance Tickets
Requests routed to the right facility team with status visible to the resident.
Per-Unit Society Billing
Recurring maintenance billing with payment tracking and overdue reminders.
Visitor Pre-Approval
Residents pre-approve expected visitors so security has an accurate list.
Gate Check-In/Check-Out Logging
Visitor movement logged at the gate, depending on the community's security setup.
Facility Management System vs. Registers & WhatsApp Groups
Common Questions About Facility & Community Mgmt.
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